See What Our Customers Are Saying!
“The equipment used are really nice and work great....except for the t-stat, it is pretty lame, can't even do auto change over on it. Installation was satisfactory. Could of done a cleaner job running wires and refrigerant lines. Heat was set on a pad and it isn't level.”
The dealer was good at what he does
“The dealer was great at his job. He was on time every time he was here.he did a excellent job on installing the ac. I love my new ac. It works great. He was really nice and explained stuff about it. And said if theres any problems to call and they will fix whatever is wrong. But i haven't had any problems with the ac. Thanks for installing it.”
I would use them again in a heartbeat.
“Working with AW Heating & Air Conditioning was a genuine pleasure. They provided a very competitive bid, yet did not skimp on professionalism, performance or personal attention. They were supportive and helpful as we worked give-and-take on various estimates until arriving at the best solution for my situation. They arrived on time, completed the entire installation within one day as promised and were personally engaging and helpful both on site and via telephone contact. When they left the home I had absolutely no clean up and all my questions had been answered. When a minor issue arose after the installation (not of their own making), they responded quickly and positively without question. I am extremely happy so far with the Lennox system we installed and will certainly not hesitate to call AW when my second unit needs replacing. I give them my highest recommendation for honesty, helpfulness, courtesy and performance. They are tops in my book.”
couldn't be happier
“This is my second time using Andy and his team. He did a phenomenal job installing a high efficiency HVAC system for my house, so when I moved to a new house, it was an easy decision to go with him again. I couldn't be happier with the results: top notch product, professional installation and quality people to stand behind their work. I highly recommend!!”
- Jeff Briere
The staff was very fast, friendly and they knew their products!
“The staff was very fast, friendly and they knew their products! When they assessed the problem, we were given 3 options. After choosing the best fit, they set up installation day (apprx. 9 days later) but then we ran into more issues so they bumped up the date to be sure we weren't stuck in the heat! (And it was OVER 90 degrees!!!!) My husband was very pleased with the whole experience. We will definitely recommend them again. Thanks! Sunny”
- Sunny D
Our dealer was very accomodating.
“AW Heating is an excellent dealer. For years we have used them and know their business dealings well. The have always been prompt and professional. They have been on time and very forgiving when I wasn't as prompt. When choosing a new system we did feel like we should get other companies' estimates hoping the AW's would also be in line with the costs. They gave us a vary reasonable and detailed estimate. We asked them to put the estimate in the form of another company's estimate so we could compare apples to apples. They were happy to assist. Andy also took time to come and visit with us personally to answer questions. The installation went perfectly as planned. The again were very professional and friendly. Afterwards, AW were very effective figuring out a few issues and correcting them quickly. They were wonderful assisting us with the rebates by even emailing us the necessary documents to send in. We are very pleased with new system and AW Heating.”
Very helpful and friendly!
“A W were great to work with. I was feeling overwhelmed when I found out we needed a new AC unit and furnace. AW made the whole process a lot less painful by being very friendly and making it easy on me. They helped me through the decision-making by answering my questions in a way I could understand as a person who knows nothing about this! It also helped that they quoted me the cheapest price!”
Dealer responded and communicated well.
“Very simple quote, quickly accepted, ordered and installed. Was given multiple options and models to upgrade.”
“We have a new construction home. I was not here when the system was installed. We live in Nebraska. It's fall. The weather changes daily. We moved in a couple weeks ago, with the air conditioning on. It seems to cool just fine. Then we had a couple days with the system off. And then it was 60 degrees in the house and turned the furnace on at night. The system seems quiet and warmed the house quickly. (It's a big house with 10 foot ceilings upstairs). The email communication is very good. However, we are now changing our email address.”
“They were polite, answered questions well, and cleaned up when finished. I am happy with the service of this dealer..”
“Installed new heat pump and electric furnace with variable speed fan. Comfortable and we saved money on the first electric bill. Wish we had done sooner.”
Great Follow Up
“Our Lennox dealer was chosen by our builder, but we have been contacted by the dealer asking us to allow them to explain the system and answer any questions. Given that we did not initiate the relationship, such an offer of complimentary service after the sale is outstanding.”
- Grampa Keith
“AW staff & owners always provide outstanding customer service and care, Knowledgeable staff with great response time with reasonable cost effective solutions. Thank you for making my house cool again! Cheri”
“AW is affordable, prompt & polite. They fixed my AC quickly and it didn't cost me an arm and a leg. Great service!”
Very happy with work.
“I was very pleased by the entire process to evaluation to installation.”
“The salesman was clear, explanatory, and forthright. At installation AW brought six members and got it all done in one day. It was a "unique" environment, but they were clean, careful and professional, AND overcame several "obstacles". They provided answers to every question I had during installation, offered guidance for us. AND THE EQUIPMENT WORKS GREAT. Humidity and temperature are spot on!”
very good experience
“An A & W dealer came to give me a bid for a new heat pump and air conditioner. He did a whole house evaluation before recommending a new heat pump. He was very knowledgeable and considerate. I would recommend A & W for anyone.”